Refund Policy

Last updated: October 21, 2026

How you request a refund for a Deglaze Pro subscription depends on where you purchased it: through the Apple App Store, through Google Play, or on our website.

Apple App Store purchases

When you subscribe in the Deglaze app on an iPhone or iPad, Apple is the merchant of record and handles your payment. Refunds for App Store purchases must be requested from Apple, and Apple decides whether to grant them. Deglaze cannot issue refunds for App Store purchases.

To request a refund from Apple, follow the steps in Apple’s guide to requesting a refund for apps or content bought from Apple.

Google Play purchases

To request a refund, email us at help@deglaze.app with the subject “Refund Request” and your Deglaze username or the email address on your Deglaze account, and we’ll review your request. You can also request a refund directly from Google by following the steps in Google Play’s refund policies.

Website purchases

Purchases made on our website are processed by our online reseller Paddle.com, which is the Merchant of Record for those orders.

Website purchases come with a 14-day money-back guarantee. If Deglaze Pro isn’t right for you, you can request a full refund within 14 days of the date you were charged.

To request a refund, email us at help@deglaze.app with the subject “Refund Request” and your Deglaze username or the email address on your Deglaze account, and we’ll take care of it.

You can also request a refund directly from Paddle using the link in your receipt email or at paddle.net.

Approved refunds are returned to your original payment method. When a refund is issued, your access to Deglaze Pro ends. If we believe a refund request is an abuse of this guarantee, such as importing a large number of recipes or making extensive use of other Pro features and then requesting a refund, we may decline the request or remove recipes or other data created while you were subscribed. Website purchases are also subject to Paddle’s Refund Policy.

Cancelling your subscription

You can cancel Deglaze Pro at any time in the Deglaze app under Settings → Your Subscription. You’ll keep access to Pro until the end of your current billing period.

Questions

If you have questions about this policy or need help with a refund, email us at help@deglaze.app.